Privacy Policy
Last updated: October 2026
This Privacy Policy explains how Filmsworth Septic ("we", "us") gathers, uses and passes along information when you visit filmsworth.garden, phone the number shown on this website or send a form. It is a general template, not legal advice.
What We Collect
Some details come straight from you. If you call or fill out a form, you may give us your name, phone number, email address, location and notes about a septic, sewer or plumbing problem.
Other details are picked up automatically as you browse. These can include your IP address, browser and device type, the pages you open and the time of your visit. Calls to the number on this website may be tracked, and some may be recorded, for quality and billing purposes.
Why We Use It
We use the information to:
- Match you with an independent plumbing and septic provider that serves your area
- Send your request details to that provider so they can reach out to you
- Reply to your questions and messages
- See how people use this website and our phone lines
- Make the website and the service better
- Meet legal duties and stop fraud or misuse
Who Receives It
Filmsworth Septic is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can contact you. Those providers are separate businesses, and each has its own privacy practices.
We also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may disclose information when the law requires it or when we need to protect our rights.
We do not sell your personal information for money. Some laws, however, treat sharing with marketing partners as a "sale" or "share." Where those laws apply, you may have the right to opt out.
Cookies and Analytics
This website may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.
Your Choices and Rights
Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@filmsworth.garden. We may need to confirm who you are before we act on it.
Security and How Long We Keep Data
We take reasonable steps to protect your information. Still, no way of sending or storing data is perfectly secure. We hold on to information only as long as we need it for the reasons above, or as long as the law requires.
Children
This website is not meant for children under 13. We do not knowingly collect personal information from them.
Updates to This Policy
We may change this policy from time to time. The date at the top shows when it was last changed.
Contact
Questions about this policy? Email contact@filmsworth.garden.
Request a callback
Have a septic or sewer problem? Send a quick request and Filmsworth Septic will connect you with an independent local provider who can talk through your options.
No obligation